Wipro Hiring Pharma Group Leader – Candidates Apply Online
Wipro hiring pharma candidates job opening 2021. Pharma job opening 2021. Job opportunity for candidates with bachelor’s and master’s degrees in chemistry. Wipro announces job opening. Group Leader vacancy 2021. Group Leader recruitment 2021. Check out all the details on the same below:
Job Title: Group Leader
Location KOLKATA, INDIA
Domain/Vertical MDPS
Language English
Level/Band B2
Educational Qualification
Registered Pharmacist, M. Pharma/B. Pharma Preferred, Bachelor of Science in Nursing Masters of Science in Nursing (Preferred), Bachelor of Dental Sciences, Bachelor of Physiotherapy, Life Sciences academics is a must
Professional Qualification if any
MBA, Certificate/Diploma Course in Clinical Research, PV, Healthcare etc would be of added advantage
Skills ( Must Have)
- Knowledge of computer i.e. MS – Office and on-line tools
- Excellent Communication Skills (Verbal & Written)
- Life Science Graduate
- Team Handling Experience (Preferable ~20 FTEs)
Skills( Good to have)
- Good working knowledge of computer i.e., MS-Office
- Excellent verbal & written communication & presentation skills.
- Good Interpersonal & people management skills with good problem-solving approach.
- Expert knowledge of service procedures
- Good analytical skills for MIS, number-crunching & reporting to internal & external customers.
- Ability to exercise managerial judgment and perform as a mentor.
- Demonstrated Customer Service Skills.
- Ability to discern when additional input is required to effectively address unique and/or complex situations.
- Ability to achieve personal objectives while meeting departmental standards of performance.
- Ability to make decisions in unique and/or complex situations, and to resolve issues appropriately to achieve a desired result or impact.
Job Description
To supervise the team performing case processing and peer review activities.
Evaluate the performance of the team in terms of productivity as well as the client reverts.
Reconciliation of the daily case tracker.
Prepare the monthly business review data for the NCS team.
Perform random audits of the cases booked in by the team to check the quality.
Track and analyze the top defects of the team to identify the training needs for the team.
Lead Team Huddles to ensure that all the client updates are shared with the team on a regular and timely basis.
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