Waters Corporation Technical Support Specialist Job For Chemistry, Apply Online
Sr Technical Support Specialist
System ID: 21363
Job Family: CM – Commercial Support
Job Locations: IN-KA-Bangalore
Job Location (Country): India
Overview
Do you have a passion for science and helping other scientists? Do you genuinely enjoy empowering others with the right tools for their success? Are you naturally curious about a variety of groundbreaking applications in industry and academia?
TA Instruments is on the lookout for an Application Scientist to join our Analytical Sciences team. As an Application Scientist, you’ll be part of a team whose mission is to delight our customers and ensure customer success.
- Assist the Sales team to match prospective customers with the right TA Instruments solution by participating in interactive presentations and performing feasibility studies.
- Engage in application-specific follow-up support with current customers to ensure their continued success.
- Research emerging markets to identify new “killer applications.”
- Refine and promote new applications for existing and upcoming products.
- Train customers on how to apply and operate our instruments for Thermal and Microcalorimetry products and applications.
- Contribute application expertise to Marketing content, such as presentation slides, webpages, brochures, and application notes.
Responsibilities
- Work closely with business partners and Field Sales operations to provide credible and impartial consultancy and technical sponsorship in a fast-paced pre- and post-sales environment.
- Collaborate with the team of Account Managers in diagnosing the customer’s requirements and design analyses that showcase the superior capabilities of the Waters product portfolio in line with customers’ goals.
- Perform instrument demonstrations and provide expert advice to customers during the sales process, focusing on how Waters system solutions will address and benefit the customer’s needs.
- Ensure that the equipment, analysis, and customer demonstrations are properly prepared to guarantee the highest level of customer experience in a timely manner.
- Perform system and application training as well as provide technical sponsorship to customers after the product has been installed.
- Conduct internal Waters Solutions Training for Field Sales Operations.
Qualifications
Education: MS or PhD degree in Analytical Chemistry, Chemistry, Biochemistry, Nanobiotechnology, Materials Science/Engineering, or a related field.
Experience:
- 3+ years of hands-on experience with DSC, TGA, NANO DSC, ITC, TAM, and Microcalorimeters.
- Experience with TA Instruments products is highly desirable.
Technical Expertise: Sound knowledge in Biophysical Chemistry, Drug-protein interactions, Thermodynamics of Drug Delivery Systems, and Biomolecular Interactions.
Skills
- Analytical and problem-solving skills as well as the ability to identify opportunities for improvement.
- Strong self-motivation, scrupulous attention to detail, high-quality written and oral communication skills, and the ability to thrive in a collaborative environment.
- Excellent interpersonal skills and customer-centric focus.
- Action-oriented and eager to achieve results.
- Sound communication and presentation skills.
- Highly organized with strong time management skills.
- Adaptive to a dynamic and ever-changing environment.
- Strong interactive skills and a good listener.
- Mature disposition, positive attitude, and a strong sense of dedication.
Flexibility:
- Willingness to travel, as needed, to customer locations.
Keywords: Waters Corporation, Technical Support Specialist, Analytical Sciences, Sales Operations, Instrument Demonstrations. Waters Corporation Technical Support Specialist Job For Chemistry, Apply Online. Subscribe to Rasayanika for the latest chemistry and Pharma job openings, follow us on Facebook and Telegram and subscribe to our youtube channel for the latest updates on chemistry and Pharma jobs and much more.
