BSc Chemistry Jobs at Waters Corporation – Apply Online For Field Service Engineer
Field Service Engineer – Temp
System ID: 20467
Job Family: FV – Field Service
Job Locations: IN-Secunderabad
Job Location: Country (Full Name) India
Overview
Waters, the world’s leading specialty measurement company that cares about inclusion and diversity, is seeking a Field Service Engineer – Temp to support the successful growth of our businesses across Hyderabad. Waters delivers benefits through innovation and people, enabling customer success in the life, materials, and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce, we continuously evolve, develop, and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets, we are able to increase the business even within very challenging economic circumstances.
As a Field Service Engineer, you are an ambassador of Waters and will bring Waters’ products and services to the market. The candidate will demonstrate a clear grasp of understanding the customers’ business and growth plans
and is able to take that knowledge and convert it into a solution and offering from Waters, with a primary aim of bringing “customer success.” This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets.Responsibilities
- Installation, performance maintenance, troubleshoot, and support Waters’ product suite (LC, HPLC/UPLC)
- Establish and maintain effective relationships with external and internal customers, ensuring their success
- Manage customer expectations by communicating work performed and providing a follow-up plan if needed
- Ensure customer compliance regulations are followed
- Deliver system-level training at customer sites
- Manage service inventory according to Waters policies
- Issue field service reports daily to document work performed
- Maintain sound knowledge regarding technology and customers’ application demands
- Work with the Sales team to identify future business development opportunities and service contract sales needs
- Ensure adherence to quality system procedures and Health & Safety standards at all times
Qualifications
Education:
- Bachelor’s/Master’s Degree in Chemistry or Biology, engineering, or other science-related field is desired; applications with equivalent experience, training, and education will also be considered
Experience:
- 3 years of experience with installation, performance maintenance, troubleshooting, support, and/or end-user utilization of scientific instrumentation, with a preference for previous Waters product suite experience (LC, HPLC/UPLC)
- Ability to perform effective system-level troubleshooting
- Understanding of the scientific application workflow and scientific software systems (CDS)
Skills:
- Strong customer focus
- Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs
- Personal sense of integrity
- Effective time management skills
- System-level approach to problem-solving
- Analytical mindset with a strong drive to resolve open issues
- Excellent verbal and written communication skills
Travel:
This is a territory-based position with travel within your designated territory and occasional travel to other countries for activities such as governance of department, local business support, meetings, and training.
If you are interested in this temporary Field Service Engineer role with Waters, please click here to apply.
Keywords: Field Service Engineer, Hyderbad, Installation, Maintenance, Troubleshooting, Scientific Instrumentation. BSc Chemistry Jobs at Waters Corporation – Apply Online For Field Service Engineer. Subscribe to Rasayanika for the latest chemistry and Pharma job openings, follow us on Facebook and Telegram and subscribe to our youtube channel for the latest updates on chemistry and Pharma jobs and much more.
