Merck is hiring for the Latest PhD Chemistry job for the role of solution scientist for the Kolkata location. Please go through the details and apply now.
Job Title: Solution Scientist
Job Requisition ID: 265792
Job Location: Kolkata
Role Description –
- Responsible for achieving the sales goals through technical positioning and promotion of chemistry portfolio at Industrial and Testing customers.
- Provides pre and post sales, technical support including serving as a technical expert and ensuring the customer is experiencing the anticipated results.
- Speaks at industry events and symposiums.
- Maintain relationships with end-user, influencers and KOLs.
- Primary objective is the Achievement of the Annual Target for the assigned portfolio in the prescribed zone.
- Ensure achievement and market development activities for focus products and NPI
- Provide technical presales support including qualification of opportunities, solution development, and solution
- Conduct demos & experiments alongside end users
- Provide technical post-sales support including method validation and functionality post implementation
- Maintain a technical industry presence by having regular updates in new techniques
- Develop relationships with key influencers in top accounts as well as other industry KOLs
- Speak at and attends symposiums and other industry events
- Capture scientific trends and VOC and share them with appropriate stakeholders internally
- Enable Commercial Marketing programs with technical expertise as required
- Regular update and maintenance of customer database with details of their area of interest
- Training to account managers & Dealer’s sales executives to improve their capabilities
- Support special projects and other ad hoc Commercial activities
- Leveraging digital tools to prospect, opportunity creation & improve sales conversion
Reports to management, including market & competition.
Job Requirements for Latest Phd Chemistry job-
- PhD in Chemistry, Applied Chemistry
- Type of role: Techno-commercial
- Work Experience: Testing Lab, Field Application, Industrial exposure in handling chemistry/analytical products
- Expertise: Handled/knowledge of Analytical Instruments-HPLC,GC, Spectrophotometer etc, knowledge of non-clinical/clinical testing workflow
- Customer facing role
- Experience required 4-9 years or 10+ years
We are proving interview questions and answers that you can expect for the interview for the Latest PhD Chemistry Job. You can go through the same and prepare well for the interview. Do well!!!
Question: Can you describe your experience in handling chemistry/analytical products in industrial and testing lab environments?
Answer: I have extensive experience working in both industrial and testing lab settings, where I have handled various chemistry and analytical products. In these roles, I have operated and maintained analytical instruments such as HPLC, GC, and spectrophotometers. I have conducted method development and validation for different analytical techniques and workflows. Additionally, I have collaborated with customers to understand their testing requirements and provided technical support to ensure accurate and reliable results. My hands-on experience in these environments has equipped me with the necessary skills and expertise for this role.
Question: How have you managed to achieve sales goals while providing technical support to customers?
Answer: As a solution scientist, I understand the importance of balancing technical support with achieving sales goals. To accomplish this, I prioritize building strong relationships with customers and understanding their unique needs and challenges. By providing personalized technical solutions and ensuring the customers’ anticipated results, I have been able to establish trust and credibility. Additionally, I actively participate in industry events and symposiums, where I showcase the value and benefits of our chemistry portfolio. This combined approach of technical expertise and relationship building has enabled me to achieve sales goals while delivering exceptional customer support.
Question: Can you share an example of a complex problem you encountered while supporting a customer, and how you resolved it?
Answer: In one instance, a customer faced challenges with a particular analytical method and was not achieving accurate and reproducible results. To address this, I conducted a thorough assessment of their workflow, instrument calibration, and sample preparation techniques. Through troubleshooting and method optimization, I identified key areas for improvement. I collaborated closely with the customer, providing on-site training and assistance to implement the revised method. As a result, we successfully resolved the issue, and the customer achieved reliable and consistent results. This experience showcased my problem-solving abilities and commitment to delivering effective solutions.
Question: How do you stay updated with the latest developments in chemistry and analytical instruments?
Answer: Staying updated with the latest developments in chemistry and analytical instruments is essential for providing cutting-edge solutions to customers. I regularly engage in continuous learning by attending conferences, seminars, and workshops related to chemistry and analytical techniques. I also actively follow scientific journals, industry publications, and online platforms to keep abreast of emerging trends and advancements. Additionally, I maintain professional networks and participate in discussions with experts in the field. This proactive approach allows me to stay informed about the latest techniques, technologies, and applications in the chemistry domain.
Question: How do you approach building and maintaining relationships with key influencers and industry KOLs?
Answer: Building and maintaining relationships with key influencers and industry KOLs is crucial for expanding market reach and driving growth. I believe in establishing a foundation of trust and mutual respect by actively engaging with influencers through regular communication and collaboration. I initiate meaningful conversations, seek their insights, and offer support when needed. Additionally, I contribute to industry events and symposiums as a speaker, sharing my knowledge and expertise. By fostering strong relationships with influencers and KOLs, I aim to create strategic partnerships that drive business success and facilitate knowledge exchange within the industry.
